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Frequently asked questions
How do I create a study on Positly?

Creating studies is easy on Positly – researchers can get a new study off the ground in a matter of minutes! The basic steps are as follows:

  1. Create your Project 
    • This is the top level container that holds your Runs
  2. Create your Run 
    1. Set up Run details including a link to your Activity 
    2. Target the Participants you want
    3. Set the pricing
      • Add credit if you haven’t already 
  3. Set it live and watch the results come in! 
    • First you’ll need to copy the Completion link and put it at the end of your Activity 

Once you have created your first Run you can then create more Runs in the same Project and retarget or exclude previous participants.

How do I set the Completion link?

To finish a Run and receive their incentive, all Participants must finish the Activity by clicking (or being redirected to) the End of activity link. This will automatically approve them as having completed the Activity. Read our integration instructions for common providers or the Completion link article:

Who are the people behind Positly?

Positly is a Spark Wave company. Spark Wave is an evidence-driven research lab and startup foundry applying social science, iterative experimentation, and careful analysis to create socially beneficial software companies from scratch. Our team is distributed across four continents with significant experience in digital product design, online software development, primary human subject research, business and marketing. Learn more about the Positly team.

Who uses Positly?

Positly is currently used by academic researchers, startups, product designers, non-profit research organisations, commercial researchers and even authors! If you care about making decisions based on data from real people, Positly is for you. Read more about Positly customers.

How do I track my spending?

Need to reconcile transactions or figure out what money was spent on which task? The Billing tab enables you to see every transaction you make on the platform. The transaction logging is available by

  1. Clicking on your username (top right corner)
  2. Clicking on Billing
  3. Scrolling to the bottom
How does Positly ensure high quality participants?

Consistent and reliable delivery of high-quality participants is crucial to your research. We set stringent standards to help ensure you get only the best respondents, examining factors in real-time that could eliminate participants if they do not meet our quality checks. Our proprietary quality metrics and historical participant data allow us to deliver only participants that will drive your research forward. Learn more about how we ensure high quality participants.

Need more help?
Contact us anytime or visit our Knowledge Base !
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